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Welcome to the Sierra Wireless On-Line Repair RMA1 System!

  • Need a repair?
    Contact Sierra Wireless Inc. (call toll free 1-877-231-1144, option 2, or send a request through Sierra Wireless web based portal) and obtain Ticket.

  • Want to know the status of your repair?
    Have your RMA number ready and click here.

  • Want to know whether your product is under warranty?
    Have its Serial Number2 ready and click here.

1 RMA: Return Merchandise Authorization.
2 As a Serial Number you can use: FSN (Factory Serial Number), ESN or Hexadecimal ESN (Electronic
  Serial Number), IMEI (International Mobile Equipment Identity), Host FSN (for the MP series).

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